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Service With A Smile

Lead With People Not With Price

I mentioned yesterday that there were more important things that just price when it comes to sales. I received a few challenges. …

Consider The Options

I hate to lose. I am not sure about you, but losing does not fit my “mold”. When I was younger, I …

Customer Serving

This week I encountered a situation at work. A man called in to our company. He was angry. He had been waiting …

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